Frequently Asked Questions

What does The Thrifty Gentleman sell?

The Thrifty Gentleman is an online store that sells affordable watch straps and accessories for men and women who love great quality fashion at a fantastic price.

We offer a wide range of styles, colours, and sizes to suit any watch and occasion.

What's so great about The Thrifty Gentleman?

We believe that you deserve to have a stylish and durable watch strap without having to spend a fortune.

That is why we source our materials from reputable suppliers, we design and manufacture our straps with care and attention to detail, and undertake quality control checks from our office in Winchester, UK before every order is dispatched.

We also provide fast and free shipping, easy returns, and excellent customer service.

How do I choose the right watch strap for me?

You can browse our collection by style, colour, size, or material.

You can also use our handy size guide to find the perfect fit.

If you need any help or advice, you can contact us anytime and we will be happy to assist you.

How do I change my watch strap?

Changing your watch strap is actually pretty easy when you know how!

You can use our "how to guides" to learn how to remove and attach your watch strap in minutes.

You can also purchase our spring bar removal tool here to make the process even easier.

Does each strap include spring bars?

All of our Quick Release watch straps already have the easy-to-install spring bars incorporated into the strap.

However, for all of our straps that don't have the quick release mechanism, yes, they do include a pair of FREE spring bars that match the width of the strap.

You can then use the spring bars included to attach your strap to your watch.

What delivery services do you use?

We use Royal Mail for all of our shipments.

Do you ship overseas?

At the moment we only ship to the UK.

However, as we continue to grow, we would love to invest and expand our services further afield in the future.

How long will it take for my order to arrive?

All of our orders are shipped by the next working day after order.

UK Shipping Options

If you choose Standard Postage, delivery will then be made in 2 - 3 days after shipping, including on Saturdays.

Therefore, you can expect to receive your order within 3 - 5 working days.

You can also choose to upgrade your delivery option. All Delivery Options are outlined below.

Standard Postage

FREE on all orders. Delivery within 3 - 5 working days.

Postage Plus

£1.50 on all orders. Delivery within 1 - 3 working days.

Special Delivery

£9.99 on all orders. Next working day delivery for all orders made before 1000 UK time.

Can I make changes to my order?

If you realise you have made a mistake with your order, please contact us immediately. We are able to make changes to your order up to the point that it has been dispatched. After your order has been dispatched, any changes unfortunately cannot then be made.

Can I return my item?

Yes, items can be returned up to 60 days after delivery as long as they are in an unworn/unused condition.

More information can be found in our Returns and Exchanges Policy.